Customer Service Representative, Pasig

Description

Provide exceptional customer service through various communication channels including phone, email, and chat.
Assist customers with inquiries, complaints, and requests while ensuring a positive experience.
Collaborate with team members to resolve issues and improve customer satisfaction.
Maintain accurate records of customer interactions and transactions.
Utilize Salesforce to track customer information and streamline support processes.

Requirements

Educational Qualifications: Bachelors degree in a relevant field preferred.
Experience Level: Fresh Graduate or 02 years of experience in customer service.
Skills and Competencies: Strong problem-solving abilities and effective communication skills.
Qualities and Traits: Team player with excellent organizational skills and attention to detail.
Skills and Competencies: Proficient in using Salesforce and familiar with social media platforms, specifically TikTok.
Skills and Competencies: Strong people skills and ability to build rapport with customers.

Highlights

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