IT Technical Support, Pasig

Description

Provide first-line technical support to end users regarding hardware and software issues.
Diagnose and resolve problems in a timely manner, ensuring minimal disruption to business operations.
Assist with the installation, configuration, and maintenance of IT equipment and software.
Document all support interactions accurately in the ticketing system.
Perform routine preventative maintenance and upgrades on IT systems.

Requirements

Educational Qualifications: Bachelors degree in Information Technology or a related field
Experience Level: 02 years (Fresh Graduate)
Skills and Competencies: Basic troubleshooting and problem-solving skills
Qualities and Traits: Excellent communication skills and a customer-oriented attitude
Responsibilities and Duties: Willingness to learn and adapt to new technologies
Working Conditions: May require occasional on-call support or after-hours work

Highlights

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