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Call Center Representative, Pasig

Call Center Representative, Pasig
Description
  • Handle incoming customer calls and provide assistance based on their inquiries.
  • Maintain a high level of customer satisfaction through effective communication.
  • Document and report customer feedback for service improvement.
  • Assist in resolving product or service issues in a timely manner.
  • Collaborate with team members to enhance service delivery.
Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: Entry-level (02 years).
  • Skills and Competencies: Strong command of English language, excellent customer service skills, and familiarity with call center operations.
  • Qualities and Traits: Empathetic, patient, and able to handle challenging situations calmly.
  • Responsibilities and Duties: Ability to follow scripts and protocols while offering personalized service.
  • Working Conditions: Fast-paced environment with the requirement to handle multiple calls throughout the shift.
Highlights
  • Company name
    RSD Human Resource Management Consultancy
  • Job position
    Call Center Representative
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Call Center Representative has been posted in the West Rembo BPO & KPO category on Locanto.

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