Call Center Representative, Pasig

Description

Answer incoming calls and provide assistance to customers in a timely manner.
Resolve customer inquiries and complaints effectively while maintaining a positive attitude.
Document calls and interactions in the company's customer relationship management system.
Provide product information and support to enhance customer experience.
Collaborate with team members to improve service delivery and solutions.

Requirements

Educational Qualifications: High School diploma or equivalent preferred.
Experience Level: 02 years of experience in customer service or call center role.
Skills and Competencies: Strong communication and interpersonal skills.
Qualities and Traits: Patience and empathy while dealing with customers.
Responsibilities and Duties: Ability to adhere to call scripts and protocols as needed.
Working Conditions: Fast-paced and dynamic call center environment.

Highlights

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