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Customer Service Representative, Pasig

Customer Service Representative, Pasig
Description
  • Serve as the first point of contact for customer inquiries.
  • Resolve customer issues and provide accurate information.
  • Maintain a positive and empathetic demeanor.
  • Document interactions and follow up as necessary.
  • Collaborate with team members to improve service quality.
  • Meet performance metrics and goals.
  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Suitable for fresh graduates or students seeking their first professional role.
  • Skills and Competencies: Proficiency in English, customer service excellence, call center experience, familiarity with sales pipelines, strong work ethic, and effective problem-solving abilities.
  • Responsibilities and Duties: Handle customer inquiries, provide support, manage call logs, and assist in resolving issues.
  • Working Conditions: Office environment with potential for call center shifts; may involve handling high call volumes.
  • Qualities and Traits: Positive attitude, patience, strong communication skills, adaptability, and a team-oriented mindset.
Highlights
  • Company name
    JetSon Manpower Agency
  • Job position
    Customer Service Representative
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