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Customer Service Representative, Pasig

Customer Service Representative, Pasig
Description
  • Assist customers with inquiries and issues via phone, email, or chat.
  • Provide accurate, valid, and complete information to customers.
  • Resolve complaints and ensure customer satisfaction.
  • Document interactions and follow up on unresolved issues.
  • Maintain knowledge of products and services offered.
  • Collaborate with team members to enhance customer experience.
  • Educational Qualifications: High School or Senior High School diploma.
  • Experience Level: Less than 1 year of experience in customer service or related fields.
  • Skills and Competencies: Proficiency in call center operations, back office support, technical skills, problem-solving, scheduling, and customer service. Strong English language skills, sales pitching, and closure capabilities.
  • Working Conditions: Fast-paced environment with opportunities for growth.
  • Qualities and Traits: Excellent organizational abilities, strong people skills, and a positive attitude are essential.
Highlights
  • Company name
    Miranda HR
  • Job position
    Customer Service Representative
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More info about this ad

Customer Service Representative has been posted in the West Rembo BPO & KPO category on Locanto.

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