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Customer Service Representative, Pasig

Customer Service Representative, Pasig
Description
  • Respond to customer inquiries via phone, email, and chat.
  • Provide timely and accurate information regarding products and services.
  • Resolve customer complaints and issues efficiently.
  • Maintain customer records and document interactions.
  • Collaborate with team members to enhance customer satisfaction.
  • Adhere to company policies and procedures.
  • Educational Qualifications: A Diploma in Business Administration or related field.
  • Experience Level: 1-3 years of experience in customer service or a similar role.
  • Skills and Competencies: Excellent communication, problem-solving skills, and proficiency in CRM software.
  • Responsibilities and Duties: Handle customer inquiries, resolve complaints, and provide product information.
  • Working Conditions: Standard office environment; may require flexible hours.
  • Qualities and Traits: Empathetic, patient, and detail-oriented with a strong customer-focus.
Highlights
  • Company name
    Miranda HR
  • Job position
    Customer Service Representative
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Customer Service Representative has been posted in the West Rembo BPO & KPO category on Locanto.

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