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Customer Service Representative, Pasig

Customer Service Representative, Pasig
Description
  • Provide exceptional customer service via phone, email, and chat.
  • Assist customers with product inquiries, order issues, and returns.
  • Resolve complaints and escalate issues when necessary.
  • Maintain a positive attitude and professionalism in all interactions.
  • Document customer interactions accurately in the system.
  • Collaborate with team members to enhance customer satisfaction.
  • Educational Qualifications: High/Senior High School diploma required.
  • Experience Level: Fresh graduates or students welcome to apply.
  • Skills and Competencies: Strong customer service skills, proficient in English, scheduling, call center experience, excellent organizational abilities, and a team player attitude.
  • Responsibilities and Duties: Handle customer inquiries, manage scheduling, resolve issues, and collaborate with team members.
  • Working Conditions: Fast-paced call center environment, potential for evening and weekend shifts.
  • Qualities and Traits: Friendly, patient, detail-oriented, and adaptable.
Highlights
  • Company name
    Miranda HR
  • Job position
    Customer Service Representative
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Customer Service Representative has been posted in the West Rembo BPO & KPO category on Locanto.

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