Technical Support Specialist, Cavite

Technical Support Representative (Work-In-Office) 

Welcome to a Great Place for Great Careers! 

At iQor, our Technical Support Representatives are the go-to problem solvers who make technology easier for customers. Whether its answering questions, troubleshooting issues, or guiding a customer step-by-step, youll play a key role in turning a challenge into a positive experience. With us, youll gain new skills, enjoy competitive pay, and grow in a team that wants to see you succeed. 

What Your Day-to-Day Looks Like 

As a Technical Support Representative, you will: 

• Handle inbound customer calls and provide technical assistance. 
• Help customers with troubleshooting by phone, chat, or email. 
• Walk customers through solutions in a clear, simple way. 
• Build trust by taking ownership of every issue and seeing it through. 
• Balance great service with performance goals like quality and efficiency. 
• Perform other duties as assigned to support the team. 

What Were Looking For 

• At leastsix months of BPO or technical support experience 
• At least High School/Senior High graduate 
• Strong communication skills in English (oral and written) 
• Ability to build rapport and show genuine care for customers 
• Comfortable using a computer and navigating online tools 
• A positive, dependable attitude with problem-solving skills 

Why Youll Love Working at iQor 

• Competitive pay and allowances with monthly incentives. 
• HMO benefits for you, plus options to enroll up to 5 dependents. 
• Up to 30 days of paid leave annually (with up to 21 days convertible to cash). 
• Night differential pay, group life insurance, and free onsite medical care. 
• Training, coaching, and quarterly appraisals to support your career growth. 

Take the next step in your career and start your journey as an iQor Technical Support Representative!