Customer Service Representative, Rizal

Description

Provide outstanding customer service and support to clients via phone, email, and chat.
Assist customers with inquiries, issues, and product-related questions effectively.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Collaborate with team members to address customer concerns and improve service processes.
Document interactions with customers and follow up as necessary to ensure resolution.

Requirements

Educational Qualifications: Bachelors degree or equivalent experience preferred.
Experience Level: at least 6 months experience in BPO industry
Skills and Competencies: Proficient in English with excellent communication skills.
Qualities and Traits: Strong team player with a friendly demeanor.
Responsibilities and Duties: Ability to handle complaints and provide appropriate solutions.
Working Conditions: Office environment with occasional remote working opportunities.

Highlights

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