Customer Service Representative, Rizal

Customer Service Representative (CSR)

Sites:

• Alorica Centris
• Concentrix BGC
• Sagility Alabang
• Sagility Bridgetowne
• WNS Alabang
• WNS Bridgetowne

Qualifications:

Good Communication Skills

At least High School Graduate (old curriculum)

Senior High School (SHS) Graduate

College Graduate or Undergrad

With or Without Work Experience

With or Without BPO Experience

Available for full-time work

Willing to work shifting schedules

Willing to work on-site

Salary Package:

Discussed during the interview

HANDLE ACCOUNT

Telco Account

Financial Account

Content Moderator

Job Description:

A Customer Service Representative (CSR) for a publishing account is responsible for providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and providing information about publications, subscriptions, and related services. CSRs serve as the first point of contact between the company and its customers, ensuring a positive experience through effective communication, problem-solving, and attention to detail.

This role requires:

• Strong interpersonal skills
• Patience and attention to detail
• Ability to multitask in a fast-paced environment
• Commitment to customer satisfaction

Join Alorica and be part of a global leader in BPO services, where your career growth and development are our priority!