Customer Service Representative, Taguig

Description

Provide exceptional customer service and support to clients via phone, email, and chat.
Resolve customer inquiries and complaints efficiently and effectively.
Document all interactions and maintain customer records accurately.
Collaborate with team members to improve customer service processes and client satisfaction.
Participate in training sessions to enhance product knowledge and service skills.

Requirements

Educational Qualifications: High School diploma or equivalent is required.
Experience Level: 1-3 years of experience in customer service or a related field.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Ability to handle difficult situations and resolve conflicts calmly.
Qualities and Traits: Patient, empathetic, and a team player.
Working Conditions: Must be able to work flexible hours, including evenings and weekends.

Highlights

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