Philippines

Customer Service Agent, Taguig

Customer Service Agent, Taguig
Description
Description
  • Provide exceptional customer service over the phone, email, and chat.
  • Assist customers with inquiries, issues, and product returns.
  • Maintain knowledge of company products and services to effectively assist customers.
  • Document customer interactions in the CRM system.
  • Collaborate with team members to improve service delivery.

Requirements
  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: 1-3 years of customer service experience
  • Skills and Competencies: Excellent communication and interpersonal skills
  • Responsibilities and Duties: Ability to handle difficult customer situations
  • Qualities and Traits: Patience, empathy, and a positive attitude
  • Working Conditions: Comfortable working in a fast-paced environment
Highlights
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More info about this ad

Customer Service Agent has been posted in the Taguig BPO & KPO category on Locanto.

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