Healthcare Associate, Taguig

Description

Provide exceptional customer service to patients and families in a healthcare setting.
Assist in managing patient inquiries and concerns over the phone and in-person.
Coordinate with healthcare professionals to schedule appointments and provide necessary information.
Maintain accurate records of patient interactions and update databases as needed.
Ensure compliance with healthcare regulations and confidentiality standards.

Requirements

Educational Qualifications: High School Diploma or equivalent.
Experience Level: 13 years of experience in a healthcare or customer service role.
Skills and Competencies: Excellent communication and interpersonal skills.
Skills and Competencies: Experience in a call center environment is a plus.
Qualities and Traits: Compassionate and patient-focused demeanor.
Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.

Highlights

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