Customer Service Representative, Taguig

Description

Provide exceptional customer service through various channels including phone, email, and chat.
Assist customers with inquiries, and provide accurate information regarding products and services.
Handle customer complaints and resolve issues efficiently and effectively.
Maintain customer records by updating account information in the system.
Collaborate with team members to improve service processes and customer experience.

Requirements

Educational Qualifications: Diploma in a relevant field or equivalent experience.
Experience Level: Entry-level (02 years).
Skills and Competencies: Strong communication and interpersonal skills.
Responsibilities and Duties: Ability to work in a team-oriented environment.
Qualities and Traits: Patient, empathetic, and able to articulate clearly.
Working Conditions: Fast-paced environment with the ability to manage multiple tasks simultaneously.

Highlights

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