Customer Service Representative / Voice and Non Voice, Taguig

Description

Assist customers with inquiries and provide accurate information regarding products and services.
Manage customer complaints and resolve issues effectively and efficiently.
Handle both voice and non-voice communication across various platforms.
Document customer interactions and maintain detailed records as required.
Collaborate with team members to enhance service delivery and improve customer satisfaction.

Requirements

Educational Qualifications: Bachelors degree in any field preferred.
Experience Level: Fresh graduates or candidates with no prior experience welcome.
Skills and Competencies: Excellent verbal and written communication skills.
Skills and Competencies: Strong problem-solving abilities and interpersonal skills.
Qualities and Traits: Customer-oriented mindset with a positive attitude.
Working Conditions: Ability to work in varying shifts including weekends and holidays.

Highlights

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