Online Customer Service Representative, Taguig

Description

Provide prompt and professional customer service via online channels.
Assist customers with inquiries, complaints, and product information.
Maintain accurate records of customer interactions and feedback.
Collaborate with team members to improve service delivery and customer satisfaction.
Stay updated on product knowledge and company policies.

Requirements

Educational Qualifications:High School Diploma or equivalent
Experience Level:13 years in customer service or related field
Skills and Competencies:Excellent communication skills
Skills and Competencies:Proficient in using customer service software and online communication tools
Qualities and Traits:Empathetic and patient with strong problem-solving abilities
Responsibilities and Duties:Ability to work independently and as part of a team

Highlights

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