Customer Service Representative, Taguig

Description

Provide exceptional customer service through various communication channels including phone, email, and chat.
Assist customers with inquiries, complaints, and product information effectively and efficiently.
Document customer interactions accurately in the database.
Collaborate with team members to improve overall service delivery.
Stay updated on product knowledge and promotions to better assist customers.

Requirements

Educational Qualifications: Bachelors degree in a relevant field.
Experience Level: 02 years.
Skills and Competencies: Proficient in the English language, strong customer service skills, and experience in a call centre environment.
Qualities and Traits: Excellent communication and interpersonal skills, empathetic, and patient.
Responsibilities and Duties: Ability to handle multiple tasks and work in a fast-paced environment.
Working Conditions: May require flexible working hours, including weekends and holidays.

Highlights

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