Talent & Influencer Operations (Supervisor), Taguig

Job Summary:

Owns the overall Talent & Influencer Operations function, including strategy, revenue targets, team direction, influencer/talent network growth, and performance standards. Leads the department to deliver measurable business results through influencer campaigns, talent commercialization, and relationship management.

Key Responsibilities

• Department Strategy & KPI Ownership: Set the department direction and performance system that turns influencer/talent operations into measurable revenue outcomes. Build KPI discipline across sourcing, activation, conversion, and retention, and ensure the team consistently delivers against targets through clear priorities and corrective action.
• Revenue Planning & Commercial Enablement: Own the monetization engine for influencer and talent partnerships by translating business targets into sellable packages, pricing logic, and revenue plans. Ensure the teams daily execution directly contributes to measurable income outcomes through structured offers, clear commercial terms, and scalable partnership models.
• Market Intelligence & Competitive Benchmarking: Keep the company competitive by continuously tracking creator trends, rate benchmarks, platform shifts, and competitor moves. Translate market signals into smarter sourcing, pricing guidance, content direction, and investment decisions.
• Influencer/Talent Pipeline & Network Growth: Build a strong and sustainable roster of influencers and talents to support always-on needs and peak campaigns. Ensure the pipeline is healthy, diverse, and aligned to brand fit, performance potential, and risk standards.
• Partnerships & External Relationship Leadership: Expand business impact through strong relationships with influencers, agencies, platforms, and industry partners. Secure collaboration opportunities that increase reach, reduce cost, and unlock new revenue channels.
• Campaign & Talent Allocation Governance: Ensure the right talent is assigned to the right project at the right time, balancing business priorities, brand fit, scheduling, and performance expectations. Prevent conflicts and ensure readiness before activation.
• Performance Standards, Quality & Compliance Governance: Protect brand reputation and improve outcomes by setting clear standards for influencer/talent behavior, content quality, deliverables, and compliance. Ensure consistent enforcement and strong escalation handling.
• SOPs, Tools & Operating System: Build a scalable operating system that makes influencer/talent operations predictable, efficient, and measurable. Standardize workflows, documentation, trackers, and internal service standards.
• Cross-Functional Leadership & Internal Alignment: Ensure influencer/talent work is aligned with content strategy, production readiness, project timelines, and partner expectations. Act as the leadership bridge across departments to remove blockers and maintain momentum.
• Team Leadership & Capability Building: Build a high-performing team through clear role design, coaching, and accountability. Strengthen capability in sourcing, handling, performance management, negotiation readiness, and execution discipline.

Job Qualifications:

Education

• Bachelors Degree in Marketing, Business Administration, Communications, or related field

Technical Skills

• Strong understanding of influencer marketing platforms and social media ecosystems
• Experience in campaign analytics, KPI tracking, and reporting tools
• Knowledge of pricing models, contracts, and commercial structures
• Proficiency in MS Office / Google Workspace and project management tools
• Familiarity with CRM systems and influencer management platforms