Customer Service Representative, Taguig

Description

Respond to customer inquiries via phone, email, and chat in a professional and efficient manner.
Provide product and service information to customers.
Resolve customer complaints and issues, ensuring high levels of satisfaction.
Document all interactions with customers in the database.
Collaborate with other team members to improve customer service processes.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
Experience Level: Fresh Graduate (01 years).
Skills and Competencies: Strong customer service skills and communication abilities.
Qualities and Traits: Positive attitude, patience, and attention to detail.
Responsibilities and Duties: Ability to handle multiple tasks effectively in a fast-paced environment.
Working Conditions: Willingness to work in a call center environment, including potential shifts and weekends.

Highlights

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