Call Center Representative, Taguig

Description

Handle inbound and outbound calls professionally to address customer inquiries.
Provide accurate information regarding products and services to customers.
Resolve customer complaints and issues efficiently while ensuring customer satisfaction.
Maintain detailed and accurate records of customer interactions.
Collaborate with team members to improve service delivery and customer experience.

Requirements

Educational Qualifications:High School Diploma or equivalent
Experience Level:1-3 years of experience in a call center or customer service role
Skills and Competencies:Excellent verbal and written communication skills
Skills and Competencies:Strong problem-solving abilities
Qualities and Traits:Empathetic and patient attitude towards customers
Working Conditions:Flexible schedule capability, including weekends
Responsibilities and Duties:Ability to work in a fast-paced environment

Highlights

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