Customer Service Representative. Healthcare & Financial …, Taguig

Description

Provide exceptional customer support via phone, email, and chat for healthcare and financial services.
Resolve customer inquiries and issues promptly, ensuring a high level of customer satisfaction.
Assist customers in understanding their healthcare and financial options, providing clear and accurate information.
Document customer interactions and feedback in the system for future reference.
Collaborate with team members to enhance service delivery and operational efficiency.

Requirements

Educational Qualifications: Bachelors degree in a relevant field.
Experience Level: 3-5 years in customer service, preferably in healthcare or financial sectors.
Skills and Competencies: Strong communication and interpersonal skills.
Qualities and Traits: Empathetic, detail-oriented, and able to work in a fast-paced environment.
Responsibilities and Duties: Ability to handle difficult customer interactions with professionalism.
Working Conditions: Ability to work in varied shifts, including evenings and weekends as needed.

Highlights

Company name

Recruitify_HR
Job position

Customer Service Representative. Healthcare & Financial Associate.

Safety Tips

Be careful with jobs that explicitly state ’no experience needed’.