Philippines

Customer Care Representative - Financial & Banking Associate., Taguig

Customer Care Representative - Financial & Banking Associate., Taguig
Description
Description
  • Provide exceptional customer service by addressing inquiries related to financial products and banking services.
  • Assist customers with account maintenance and resolving account discrepancies.
  • Educate customers about financial services and products to enhance their understanding and usage.
  • Document customer interactions and follow up on outstanding issues.
  • Collaborate with other departments to ensure a seamless customer experience.

Requirements
  • Educational Qualifications: Bachelors degree in Business, Finance, or a related field.
  • Experience Level: 35 years of experience in customer service, preferably in the financial sector.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in customer service software.
  • Qualities and Traits: Detail-oriented, empathetic, and able to work under pressure.
  • Responsibilities and Duties: Proven ability to handle multiple customer inquiries simultaneously while maintaining a high level of professionalism.
  • Working Conditions: Office environment with standard working hours; may require occasional overtime.
Highlights
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Customer Care Representative - Financial & Banking Associate. has been posted in the Taguig Accounting, Financing & Banking category on Locanto.

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