Financial & Travel Associate. Customer service Call Center., Taguig

Description

Assist clients with travel arrangements including booking flights, hotels, and transportation.
Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
Process financial transactions related to travel bookings accurately and securely.
Deliver timely updates and communications regarding travel itineraries and changes.
Maintain accurate records of client interactions and transactions for future reference.

Requirements

Educational Qualifications: Bachelors degree in a relevant field such as Business Administration, Travel Management, or a related area.
Experience Level: 13 years in customer service or travel-related roles.
Skills and Competencies: Strong communication and interpersonal skills.
Skills and Competencies: Proficiency in using customer relationship management (CRM) software and travel booking systems.
Qualities and Traits: Detail-oriented with excellent problem-solving abilities.
Working Conditions: Ability to work in a fast-paced call center environment.

Highlights

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