Customer Care Representative, Taguig

Description

Provide exceptional customer service and support to enhance customer satisfaction.
Handle customer inquiries and complaints through various channels, including phone, email, and chat.
Schedule appointments and manage customer accounts with precision.
Resolve issues and provide effective solutions in a timely manner.
Maintain accurate records of customer interactions and transactions.

Requirements

Educational Qualifications:High School Diploma or equivalent required.
Experience Level:35 years of experience in international voice account in bpo sector
Skills and Competencies:Proficient in English; strong customer service skills; excellent scheduling abilities; effective problem-solving skills.
Responsibilities and Duties:Ability to multitask and prioritize responsibilities effectively.
Qualities and Traits:Strong communication skills and a positive attitude.

Highlights

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