Philippines

Customer Service Representative, Taguig

Customer Service Representative, Taguig
Description
Description
  • Respond to customer inquiries via phone, email, or chat in a professional manner.
  • Resolve customer complaints and issues efficiently to maintain high satisfaction levels.
  • Document all interactions and transactions in the customer relationship management (CRM) system.
  • Provide product and service information to customers to assist their decision-making process.
  • Collaborate with team members to improve overall customer service processes.

Requirements
  • Educational Qualifications: Bachelors degree in a relevant field preferred.
  • Experience Level: 13 years of experience in customer service or related field.
  • Skills and Competencies: Strong communication skills, proficiency in typing, and BPO skills.
  • Qualities and Traits: Patience, empathy, and a customer-centric attitude.
  • Working Conditions: Must be able to work in a fast-paced environment and handle high call volumes.
Highlights
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More info about this ad

Customer Service Representative has been posted in the Taguig BPO & KPO category on Locanto.

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