Client Support Trainer (Online Process), Taguig

COMPANY PROFILE: With 18 years of industry experience, the company offers a wide range of BPO services supported by state-of-the-art facilities in prime Manila locations. It is known for delivering reliable, high-quality solutions tailored to meet diverse business needs.

Position: Associate CS Trainer

Company Industry: BPO Company

Work Location: BGC Taguig

Work Schedule: Shifting schedules

Salary: Php 30,000 - Php 40,000

Work Set Up: Work onsite

BENEFITS:

• Quarterly performance bonus
• Outstanding career development opportunities and fast track career progression.
• Enjoy a fair work-life balance.
• HMO and Life Insurance for employee and 2 dependents for free.
• Great place to work certified.

JOB REQUIREMENTS:

• Bachelor Degree Holder
• At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry
• Experience in Tech Support is an advantage
• Amenable to work in shifting schedules
• Amenable to work onsite

JOB RESPONSIBILITIES:

• Identify training needs accurately and develop appropriate learning solutions.
• Provide ongoing floor support to reinforce learning and enhance employee performance.
• Ensure end-to-end management of content development while applying appropriate instructional methodologies.
• Ensure end-to-end management of content development while applying appropriate instructional methodologies.
• Deliver training programs using effective facilitation techniques and proven instructional methods.

Look for Ms. Riva

• RECRUITMENT PROCESS: (ONLINE)
• Initial Interview
• Final Interview
• Job Offer