Philippines

Social Media (Content Moderator) CSR Blended, Taguig

Social Media (Content Moderator) CSR Blended, Taguig
Description

WAVE 1:

Call Center Representative - Voice & Non-Voice (Chat & Email Support)


We are looking for a detail-oriented and customer-focused Voice & Non-Voice Call Center Representative to join our team. In this role, you will communicate with customers primarily through Calls , chat, email, and ticketing systemsno phone calls involved. You will assist customers by providing information, resolving issues, and ensuring a positive overall experience.


  • Location: Bridgetowne / Pasig / Taguig / Qc / Alabang
  • Employment Type: Full-time | Onsite
  • Schedule: Shifting Schedule
  • At least HS/SHS/College Undergrad with 1 yr Call center experience


Key Responsibilities

  • Respond to customer inquiries via calls, chat, email, and messaging platforms.
  • Provide accurate information regarding products/services.
  • Resolve customer concerns and escalate issues when necessary.
Highlights
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