Philippines

Customer Service Associate (Hybrid), Taguig

Customer Service Associate (Hybrid), Taguig
Description

A well-established organization with over three decades of presence in the Philippines, providing professional services to business and institutional clients across nearly 30 international markets.


Job Title: CSR(Open for Undergraduate)

Industry: Business Process Outsourcing (BPO)

Work Location: Eastwood, Quezon City

Work Schedule: Rotating / Shifting Schedule

Compensation: Php 30,000 Php 40,000 (Negotiable based on experience)

Work Arrangement:

Training Period: Onsite

Post-Training: Hybrid


Benefits:

  • Comprehensive HMO coverage with up to 2 dependents
  • Retirement savings plan
  • Medical reimbursement program
  • Life and health insurance coverage
  • Leave Credits


Qualifications:

  • Open to candidates without a bachelors degree
  • Minimum of 23 years BPO / call center experience
  • Willing to work on a rotational schedule
  • Open to face-to-face interviews when required
  • Willing to complete onsite training

Key Responsibilities:

  • Provide high-quality customer support by delivering personalized solutions to commercial banking clients
  • Ensure strict adherence to banking policies and regulatory standards
  • Serve as the main phone-based contact for client concerns related to banking products and services
  • Work closely with internal teams to address and resolve customer issues efficiently
  • Carry out other operational tasks as assigned by management


Look for Ms. Jai

Hiring Process:

  • Onsite Assessment
  • Phone Interview (HR)
  • Operations Interview (Onsite)
  • Reference Validation
  • Offer Stage
Highlights
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Customer Service Associate (Hybrid) has been posted in the Taguig BPO & KPO category on Locanto.

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