Call Center Representative, Taguig

Location: Bonifacio One Tech Tower, BGC

The role is responsible for reviewing and moderating social media content to ensure compliance with community standards and platform policies.

• High School Graduate (Old Curriculum) or Higher
• At least 1 year BPO experience
• At least 1 year customer-facing experience
• Strong written communication and comprehension skills
• Willing to work onsite and on shifting schedules

• Review, evaluate, and moderate user-generated content based on established guidelines
• Identify and escalate content that violates platform policies
• Ensure accuracy and consistency in content classification decisions
• Maintain productivity and quality standards while handling repetitive tasks
• Protect user safety and confidentiality at all times

• Basic Salary of PHP 18,000
• Complexity Allowance of PHP 3,500
• Rice Allowance of PHP 2,000
• Sign-On Bonus of PHP 10,000
• Joining Bonus of PHP 5,000
• Free shuttle service within BGC
• Free food provided onsite

Job Summary & Remarks:

Pure non-voice content moderation role with full onsite reporting at BGC.