Call Center Representative, Taguig

Description

Serve as the first point of contact for customers, addressing inquiries and providing support.
Manage a high volume of inbound and outbound calls with professionalism.
Document customer interactions and update records in the system accurately.
Resolve customer complaints effectively, ensuring satisfaction and loyalty.
Collaborate with team members to enhance service delivery and overcome challenges.

Requirements

Educational Qualifications: Bachelors degree in a relevant field or equivalent experience.
Experience Level: 02 years of experience in a call center or customer service role.
Skills and Competencies: Strong English language proficiency, excellent customer service skills, and effective interpersonal skills.
Responsibilities and Duties: Ability to work in a fast-paced environment and manage time effectively.
Qualities and Traits: Positive attitude, resilience, and a willingness to learn.

Highlights

Safety Tips

Report any suspicious ads or messages.