CSR-Healthcare Acc. (taguig), Taguig

Description

Assist patients and healthcare providers by responding to inquiries and providing information regarding healthcare services.
Manage and resolve patient complaints with empathy and professionalism.
Document all interactions in the customer relationship management system.
Educate patients on processes such as scheduling appointments and utilizing healthcare resources.
Collaborate with healthcare teams to ensure accurate information exchange.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 02 years in customer service or healthcare setting
Skills and Competencies: Strong verbal and written communication skills
Qualities and Traits: Empathetic, patient-focused, and detail-oriented
Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks
Working Conditions: Availability to work flexible hours, including evenings and weekends

Highlights

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