CSR-Patient Care Representative (Mckinley, Taguig)

Description

Act as a primary point of contact for patients, addressing inquiries and providing information regarding services.
Assist patients with scheduling appointments and managing their accounts efficiently.
Maintain accurate patient records and documentation within the company systems.
Provide compassionate support and guidance to patients, ensuring a positive experience.
Collaborate with healthcare professionals to relay patient feedback and concerns.
Adhere to organizational policies and procedures while ensuring compliance with healthcare regulations.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 02 years (entry-level position)
Skills and Competencies: Excellent communication and interpersonal skills
Qualities and Traits: Empathetic and patient-focused attitude
Responsibilities and Duties: Ability to work collaboratively in a team environment
Working Conditions: May require evening or weekend shifts

Highlights

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