PCC | Customer Service Representative, Taguig

• Respond to customer inquiries and provide exceptional service via phone, email, and chat.
• Handle customer complaints and provide appropriate solutions in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Assist in scheduling appointments and managing inquiries effectively.
• Collaborate with team members to improve customer service processes and enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred.
• Experience Level: Entry-level; no experience required.
• Skills and Competencies: Proficiency in English language, strong organizational and scheduling skills.
• Qualities and Traits: Strong work ethic, excellent interpersonal skills, and a customer-focused attitude.
• Working Conditions: Fast-paced environment requiring flexibility and adaptability.

Benefits:

• Up to 28k salary package
• 18% night differential
• 10k signing bonus for November Starters
• Incentives