CSR - Patient Care Coordinator, Taguig

Description

Serve as the primary point of contact for patients, addressing inquiries and providing information about services.
Coordinate and schedule patient appointments, ensuring efficient use of resources.
Assist in the management of patient records and documentation, maintaining confidentiality and compliance.
Collaborate with healthcare teams to improve patient experience and streamline processes.
Handle patient feedback and complaints with empathy and professionalism, working towards resolution.

Requirements

Educational Qualifications: High School diploma or equivalent; further education in healthcare or administration is a plus.
Experience Level: 13 years of relevant experience in a customer service or healthcare setting.
Skills and Competencies: Strong customer service skills, proficient in scheduling and office administration.
Responsibilities and Duties: Ability to multitask and prioritize workload effectively.
Qualities and Traits: Excellent communication skills, compassionate, and detail-oriented.

Highlights

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