Philippines

Quality Auditing Analyst, Taguig

Quality Auditing Analyst, Taguig
Description
Job Requirements
  • High school graduate and above; certification in medical billing or healthcare compliance is a plus.
  • 35 years of experience in US medical billing, with at least 12 years in a quality/auditing role.
  • Strong knowledge of CPT, ICD-10, HCPCS codes, and payer-specific billing rules.
  • Experience in a call centre environment with exposure to call quality metrics (e.g., AHT, FCR, CSAT).
  • Excellent analytical, documentation, and communication skills.
  • Proficiency in MS Excel, audit tools, and billing platforms


Responsibilities
  • Conduct audits: Perform internal and external audits of products, processes, and services to check for defects, non-conformities, and deviations. 
  • Ensure compliance: Verify that products and processes meet internal quality standards and external regulatory requirements. 
  • Analyze and report: Compile and analyze data, track metrics, and generate reports on quality performance and audit findings for senior management. 
  • Drive improvement: Identify root causes of issues, recommend corrective and preventive actions, and work with teams to implement them. 
  • Document findings: Maintain accurate records of audit activities, findings, and recommendations. 
Highlights
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Quality Auditing Analyst has been posted in the Taguig Accounting, Financing & Banking category on Locanto.

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