CSR - Patient Care Coordinator, Taguig

Description

Act as a primary point of contact for patients, addressing inquiries and managing care coordination.
Schedule patient appointments, ensuring optimal time management and customer satisfaction.
Assist in the maintenance of patient records and ensure confidentiality is upheld.
Collaborate with medical staff to streamline patient care processes and enhance service delivery.
Provide excellent customer service by listening to patient concerns and resolving issues effectively.

Requirements

Educational Qualifications: High School Diploma or equivalent experience
Experience Level: At least 1 year of experience in a customer service or healthcare role
Skills and Competencies: Proficiency in English language, strong customer service skills, and scheduling abilities
Qualities and Traits: Compassionate, detail-oriented, and capable of working under pressure
Responsibilities and Duties: Ability to multi-task and work efficiently in a fast-paced environment
Working Conditions: May require extended hours and occasional evenings or weekends

Highlights

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