Call Center Representative (Team Lead), Taguig
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Taguig, Philippines -
Posted: less than a month ago
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Client Profile: A leading IT industry that continuous providing services in software and other digital platforms that enable companies transformation for almost 60 years.
Position: Customer Service (Team Lead)
Industry: IT Company
Salary: Php45,000 Php50,000
Location: McKinley, Taguig
Schedule: Shifting Schedule
Work Set up: Work on site
Benefits:
Government mandated Benefits
HMO
13th month pay
Vacation Leave Credits
Sick Leave Credits
Job Requirements:
Bachelors Degree Holder
At least 7 years of work experience as Customer Service
At least 3 years of work experience as Team Leader
Experience working in Financial or banking account
Willing to work at shifting schedule
Amenable to work as soon as possible
Job Responsibilities:
Responsible for responding to customer inquiries via phone call, email or message.
Provide ongoing training and knowledge to employees
Maintain accurate records for customer interactions and transactions
Support management performance practices
Provide leadership in Teams
Look for Ms. Lira
Recruitment Process: Face to Face
Initial interview
Final interview
JOB OFFER
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Company nameJ-K Network Services -
Job positionCall Center Representative (Team Lead)
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Call Center Representative (Team Lead) has been posted in the Taguig BPO & KPO category on Locanto.
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