Customer Service Representative (Team Leader), Taguig

A leading IT industry that continuous providing services in software and other digital platforms that enable companies transformation for almost 60 years.

Position: Customer Service (Team Lead)

Industry: IT Company

Salary: Php45,000 Php50,000

Location: McKinley, Taguig

Schedule: Shifting Schedule

Work Set up: Work on site

Benefits:

Government mandated Benefits

HMO

13th month pay

Vacation Leave Credits

Sick Leave Credits

Job Requirements:

Bachelors Degree Holder

At least 7 years of work experience as Customer Service

At least 3 years of work experience as Team Leader

Experience working in Financial or banking account

Willing to work at shifting schedule

Amenable to work as soon as possible

Job Responsibilities:

Responsible for responding to customer inquiries via phone call, email or message.

Provide ongoing training and knowledge to employees

Maintain accurate records for customer interactions and transactions

Support management performance practices

Provide leadership in Teams

 Look for Ms. Lira

Recruitment Process: Face to Face

Initial interview

Final interview

JOB OFFER