Philippines

Customer Service Representative(Healthcare Acc.), Taguig

Customer Service Representative(Healthcare Acc.), Taguig
Description
Responsibilities
  • Handle customer inquiries via phone, email, or chat with professionalism and efficiency
  • Provide accurate information about products and services
  • Resolve issues promptly; escalate complex cases as needed
  • Maintain clear and detailed records of all customer interactions
  • Address complaints and offer appropriate solutions
  • Conduct follow-ups to ensure issue resolution and customer satisfaction
  • Meet or exceed performance targets, including quality, response time, and satisfaction metrics



Job Requirements
  • SHS Graduate or College Graduate
  • 3-5 years experience
Highlights
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Customer Service Representative(Healthcare Acc.) has been posted in the Taguig BPO & KPO category on Locanto.

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