Frontdesk Staff, Taguig

Description

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.

College level or SHS Graduate
With at least 6 months experience in the same field or in telecommunication industry
Can handle stress and pressure
Can handle customer complain
With basic knowledge in customer service
Trustworthy
Not BPO

Highlights

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