Customer Service Representative, Davao del Norte

Description

Provide exceptional customer service and support to customers via phone, email, and chat.
Assist customers with inquiries, complaints, and product/service information.
Process orders, forms, applications, and requests efficiently.
Maintain customer records and ensure accurate documentation of interactions.
Collaborate with other departments to resolve customer issues and improve service delivery.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: No prior experience required
Skills and Competencies: Strong communication and interpersonal skills
Skills and Competencies: Ability to handle difficult situations calmly and professionally
Qualities and Traits: Patience and empathy towards customer needs
Responsibilities and Duties: Team player with a willingness to learn
Working Conditions: Flexible schedule including weekends may be required

Highlights

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