Customer Service Agent, Marikina
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Marikina, Philippines -
Posted: less than a month ago
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WE ARE HIRING!
Company: Alorica & Concentrix
Account: Non-Voice / Chat Support and Voice
Work Location:
- Alorica Centris
- Cubao
- Concentiex Bridgetowne
Work Set-up: On-site
Schedule: Shifting Schedule
Employment Type: Full-time Job
Job Description:
The Customer Service Representative (Non-Voice/Chat Support) is responsible for assisting customers through chat by providing accurate information, resolving concerns, and ensuring excellent customer experience.
Key Responsibilities:
- Handle customer inquiries via chat
- Resolve account, billing, or service-related concerns
- Provide accurate and timely information
- Maintain proper documentation of customer interactions
- Ensure customer satisfaction at all times
Qualifications:
- High School Graduate (Old Curriculum)
- Senior High School Graduate
- College Graduate or Undergraduate
- No work experience required
- No BPO experience required
- With good communication skills
Interested applicants are welcome to apply!
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Company nameLexie -
Job positionCustomer Service Agent
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