Customer Service Representative, Marikina

ALORICA IS HIRING

FOR ONSITE & VIRTUAL PROCESS - FINAL INTERVIEW & ASSESSMENT ONLY

Locations:

• Alorica Cubao: 49-77 General Aguinaldo Ave, Cubao, Quezon City, Metro Manila (P. Tuazon, walking distance from Farmer's Plaza) - Cyberpark Araneta

Responsibilities:

• Serve as the initial point of contact for customer inquiries
• Resolve concerns and provide effective solutions
• Maintain accurate records of customer interactions
• Provide technical support when needed
• Collaborate with other departments to ensure a positive customer experience

Open Positions, Account & Packages:

Site: Cubao

Telco Voice- 24,500 package

Telco Tech 28,000 package

• With at least 6 months BPO experience

Financial Account 21,000 to 25,500 package

Health Care Local account: 20,500

• - medical allied education or experience

Other Benefits:

• Good for newbie | Easy Account | Non-Toxic
• 13th and 14th month pay
• Night differential
• HMO coverage for employee upon Day 1 + HMO dependent
• Annual increase based on performance
• Life and accident insurance
• Paid training
• Reviewer provided

Requirements:

• SHS Graduate (new curriculum) / College Graduate or Undergraduate
• With or Without BPO Experience
• Must be willing to work on-site with shifting schedule