Customer Service Representative, Marikina

Description

Assist customers with inquiries and provide timely resolution to issues via phone, email, or chat.
Maintain a high level of customer satisfaction and professionalism in all interactions.
Document customer interactions and maintain accurate records of customer feedback and transactions.
Collaborate with other departments to ensure seamless service delivery and issue resolution.
Stay updated on product information and promotions to offer accurate assistance to customers.

Requirements

Educational Qualifications: High School Diploma or equivalent
Experience Level: 02 years
Skills and Competencies: Proficiency in English, excellent customer service skills, basic technical skills, strong problem-solving abilities
Qualities and Traits: Effective communication, patience, attention to detail, and a positive attitude
Working Conditions: Typical office environment; may require occasional evening or weekend shifts

Highlights

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