Customer Service Representative, Marikina

This is a fix-term contract, on-site role for a Customer Service Representative located in Marikina. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, and ensuring an excellent customer experience. Day-to-day tasks include providing support through various communication channels, maintaining customer satisfaction, and handling complaints effectively. Additionally, the role involves collaborating with team members to improve service processes and upholding company service standards.

Qualifications

• Experience in Customer Service, Customer Support, and handling Customer Inquiries
• Skills in Customer Satisfaction and enhancing Customer Experience
• Strong verbal and written communication abilities
• Ability to handle complex situations and resolve issues promptly
• Proficiency in multitasking and working in a fast-paced environment
• Prior experience in a similar role is a plus