Customer Service Representative - Alorica Marikina site

Description

Responsibilities

Answer customer inquiries via phone, email, or chat

Resolve complaints and provide effective solutions

Process orders, payments, and refunds

Assist with product and service support

Maintain accurate customer records in the system

Communicate clearly and follow company guidelines

Coordinate with other teams for issue resolution

Meet performance and quality metrics

Gather and relay customer feedback

Requirements & Benefits of ALORICA PH!

Earn 18K up to 37K monthly salary range
NO BPO experience needed Well train you!
Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads YOU are welcome!
20% Night Differential
Paid Training & Incentives
HMO & Government Benefits
13th Month Pay
Vacation Leave / Personal Time Off Paid
Anniversary Bonus
Annual Performance Increase
Work Onsite with a professional & supportive team

Highlights

Safety Tips

Be careful with commission-based ’work-from-home’ positions that offer an unrealistically high income.