Philippines

Customer service & call center jobs Santa Cruz

Customer service & call center jobs Santa Cruz
53 Results
Telesales Consultant, Davao del Sur
Telesales Consultant in Santa Cruz - Image 1 Telesales Consultant in Santa Cruz - Image 1
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TeleDynamics, established in Davao City, Philippines, specializes in the marketing and promotion of loyalty programs for 4 to 5 star hotels in the Asia Pacific region. Currently, we are working together with the largest local hotel and resorts operator in the Philippines and twoof the most renowned …
Customer Service Representative, Davao del Sur
…in all interactions. No prior experience is requiredwe provide comprehensive training to equip you with the skills needed to succeed in the BPO industry. Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp!…
Pre-Sales Customer Service Representative, Davao del Sur
We are looking for a proactive and detail-oriented Pre-Sales Customer Service Representative to join our team. In this role, you will be the first point of contact for potential customers, providing them with the information they need to make informed purchasing decisions. You will assist in …
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Call Center Agent, Davao del Sur
A call center agent is a customer service professional responsible for handling inbound and outbound calls to assist customers with inquiries, issues, or services. They work in various industries such as telecommunications, retail, healthcare, and finance. The main role of a call center agent is to …
Customer Service Representative, Davao del Sur
Customer Inquiries: Respond to customer inquiries via phone, email, or chat, providing accurate information about products, services, and policies. Problem Resolution: Address and resolve customer complaints or concerns promptly and professionally, escalating complex issues when necessary. Order …
Customer Service Representative, Davao del Sur
We are seeking a friendly, professional, and solution-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, helping them with inquiries, resolving issues, and ensuring a positive experience with our company. Your ability …
Chat Support, Davao del Sur
Respond to customer inquiries via chat promptly and professionally, providing accurate information and resolving issues effectively. Handle multiple chat conversations simultaneously while maintaining a high level of customer satisfaction. Document customer interactions and feedback, escalating …
Customer Service Supervisor, Davao del Sur
A customer service representative handles inquiries, resolves complaints, and provides information about products and services to ensure customer satisfaction. Responsibilities include answering calls or emails, processing orders or returns, and maintaining a friendly and professional demeanor …
Customer Service Representative, Davao del Sur
Job Summary: A Customer Service Representative (CSR) is the primary point of contact for customers seeking assistance with products, services, or general inquiries. The CSR is responsible for delivering exceptional service by responding to customer questions, troubleshooting issues, handling …
Online Customer Service Representative, Davao del Sur
Respond to customer inquiries via email, chat, or social media, providing timely and accurate information about products, services, and policies. Troubleshoot and resolve customer issues, ensuring a positive experience and fostering customer loyalty. Process orders, returns, and exchanges while …
Customer Service Representative, Davao del Sur
We are seeking a dedicated and friendly Customer Service Representative to join our team. The ideal candidate will be responsible for addressing customer inquiries, resolving complaints, and ensuring a positive experience for every customer. You will be the first point of contact, providing …
Customer Service Manager, Davao del Sur
Lead and manage a high-performing customer service team responsible for providing exceptional support to customers across various channels (phone, email, chat, social media). Develop and implement customer service strategies to improve customer satisfaction, reduce churn, and enhance the overall …
Customer Service Representative, Davao del Sur
Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Resolve customer complaints by identifying issues and providing appropriate solutions. Maintain accurate records of customer interactions and transactions using CRM systems.
Product Operations, Davao del Sur
The Product Operations Specialist plays a critical role in supporting the successful launch, growth, and optimization of our product offerings. This role requires a highly organized and detail-oriented individual with strong analytical and problem-solving skills. The ideal candidate will collaborate …
Customer Service Representative, Davao del Sur
Respond to customer inquiries via phone, email, and chat. Resolve customer issues efficiently and professionally. Maintain accurate records of customer interactions. Provide product information and support. Collaborate with team members to enhance service quality. Strive for excellent customer …
Product Operations, Davao del Sur
We are seeking a proactive and detail-oriented Product Operations Manager to join our dynamic product team. In this role, you will be responsible for ensuring smooth and efficient processes within the product development lifecycle, from ideation to launch and beyond. You will work closely with …
After Sales Customer Service Representative, Davao del Sur
Customer Service: Greet and assist customers, providing product recommendations, answering queries, and offering advice on purchasing decisions. Sales: Achieve individual sales targets, upsell products, and promote special offers to drive sales and customer satisfaction. Product Knowledge: Maintain …
Customer Service Representative, Davao del Sur
Provide exceptional customer service through phone, email, and chat. Resolve customer inquiries and complaints promptly and professionally. Maintain accurate records of customer interactions and transactions. Assist with product inquiries and troubleshooting. Work collaboratively with team members …
Product Operations, Davao del Sur
We are looking for a detail-oriented and strategic Product Operations Specialist to join our team. The Product Operations Specialist will play a key role in ensuring the efficient execution of product-related processes, from product development to delivery. This role requires a deep understanding …
Customer Service Agent, Davao del Sur
We are seeking a friendly and organized individual to join our Customer Service Office team. In this role, you will be the primary point of contact for customers, providing assistance, resolving issues, and ensuring an excellent customer experience. Key responsibilities include answering customer …
Offline Operations, Davao del Sur
Administrative Support: Handle general office duties such as answering phones, scheduling appointments, managing emails, and maintaining office supplies. Document Management: Organize, file, and maintain both physical and digital records to ensure easy retrieval and compliance with company …
Customer Service Representative, Davao del Sur
We are seeking an experienced and highly motivated Customer Service Operations Manager to oversee and improve the day-to-day operations of our customer service team. This role is crucial in ensuring the delivery of exceptional service to our customers while optimizing operational efficiency, …
Customer Service Representative, Davao del Sur
We are seeking a friendly, professional, and reliable Customer Service Representative (CSR) to join our team. The CSR will be responsible for providing exceptional service to customers by answering inquiries, resolving issues, processing orders, and ensuring a positive customer experience. The …

Customer service & call center jobs in Job Market Santa Cruz

Are you wondering if a customer service position is right for you? Then the Santa Cruz BPO & KPO category is the perfect place to be! Browse through job listings and descriptions to see if any of them catch your eye or if the potential candidate sounds like you. Although many of these roles are very similar, there is usually flexibility in finding full-time work, part-time work, online work-from-home roles, remote work, or in-store positions. If you want to work at a physical store or office, select your location and search for roles such as cashier, sales office assistant, or customer service associate in local businesses. If you would rather work from home or telecommute, you can find plenty of positions in call centers, working as a telemarketer, customer support specialist or help desk analyst. You can also work in online customer support if you would prefer to provide service over email and online chats rather than calling clients on the phone.

What are the perks of working in customer service?

First of all, if you are an outgoing, friendly person who likes talking to people then this could be a good direction for you. If you can’t handle cold calling and striking up conversations with customers, then you would have a hard time in this role. If you’re someone who would be good at that, then you will have the potential to make money earning commissions and bonuses from your hard work. It will also help you improve your communication and interpersonal skills, which are great assets for many different job opportunities. Depending on the company you work with, there can be room for growth in customer service. You will likely be in the position to learn a lot about the company’s product or service and their customers and sales, which would then allow you to move interdepertmentally if you wanted to.

There are open listings for BPO & KPO jobs on Locanto from employers looking to hire right now! Don’t wait and submit your resume today.