Customer Service & Operations Officer, Laguna

Company profile:

Known for the most reliable logistics company providing end-to-end transportation and supply chain solutions for local and international clients. They cover freight forwarding, warehousing, distribution, and customs coordination, ensuring that goods move efficiently, safely, and on time.

Position: Customer Service officer- logistic

Company Industry: Logistic company

Location: Technopark Binan, Laguna

Salary Offer: Php 20,000- Php 25,000

Work Schedule: Mon- Fri, Sat (halfday)

Work Set Up: work on site

Benefits:

Government mandated Benefits

HMO

13th month pay

leave Credits

other will be discuss upon job offer

Job Requirements:

bachelors degree holder

With at least 1-2 years of experience as customer service.

With atleast 1-2 years of experience in logistics or freight forwarding company.

Amenable to work in Technopark, Binan Laguna

Can attend face to face interview is a big advantage

Responsibilities:

Ensure customer needs and expectations are met, driving high satisfaction and long-term loyalty.

Consistently meet or exceed customer expectations to strengthen customer trust and retention.

Support streamlined processes that reduce errors and improve overall productivity.

Deliver excellent customer service to distinguish the warehouse from competitors.

Perform other tasks as assigned.

Recruitment Process: (face to face)

Initial interview

Final interview

JOB OFFER