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Dispatcher, Laguna

Dispatcher, Laguna
Description
  • Receiving and answering booking of trucks on time thru email
  • Preparation of all necessary documents for the dispatch of trucks
  • Ensure completeness and accuracy of data encoded on the trip documents
  • Monitoring of truck movements and load status updates, proactively resolving issues or delays
  • Track and trace loads in transit, ensuring on-time pickup and delivery
  • Provide professional, timely communication with clients, carriers, and internal stakeholders
  • Develop and maintain strong carrier relationships, identifying reliable partners for specialized moves
  • Maintain accurate data entry and reporting using Excel/spreadsheet tools
  • Collaborate with leadership to identify and lead continuous improvement efforts in dispatch and logistics processes
  • Demonstrate strong multi-tasking capabilities while managing a high volume of loads
  • Briefing of truck personnel on the important things to remember during and after delivery
  • Coordinates and provide updates with customer on the status of truck dispatch and arrival
  • Encodes all dispatch and trip records thru the identified ERP System
  • Provide reports on the daily truck dispatch transactions
  • Cascade all important information to all truckers being mandated by Mastercete's Top Management and clients
  • Provide proper endorsements to colleagues to ensure that there are no important things that will be overlooked
  • Ensure that all documents related to dispatch records are intact and readily available
  • Provides full reports to HR Department of any non-compliance of truckers with regard to company rules and regulations
  • Conduct trainings to truckers if necessary
  • Provide assistance with the trucker during loading and delivery
  • Tracking of trucks after exceeding 8 hours on trip from the time it was dispatched to garage
Highlights
  • Company name
    Mastercrete Solutions Inc.
  • Job position
    Dispatcher
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